A quality improvement project is underway to see if heart patients would benefit from group sessions to help them with their condition. It is being led by a lead cardiac nurse in east Kent, Paul Whyte, who is working on the project with the British Heart Foundation, the Health Science Network and colleagues across Kent, […]
Listening to patients Read more »
Around 11,000 people a month contact Kent Community NHS Foundation Trust and a project is under way to improve their experience. The Patient Experience Improvement Plan is set to revamp the way patients, GPs and the wider community interact with us by phone and email. Leading the project is Charlotte Herbert, Urgent Care Operations Manager,
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Ambrose Nwodoh has nearly completed his QSIR Practitioners course and already has a quality improvement project planned. He is aiming to use the quality improvement tools and techniques to help in the procurement of a new electronic patient records system. Ambrose, a Community Information System (CIS) trainer, said: “The QSIR course has been wonderful. I’ve
Quality improvement helping with procurement Read more »
