Case studies

Fewer cancelled operations

Two podiatric day surgery quality improvement projects have resulted in fewer cancelled operations and a reduction in the risk of post-operative infections. The team’s blood pressure project and their subsequent blood glucose project have resulted in benefits to both patients and the department. And due to their success they are now embarking on a third […]

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Podiatry Team

Listening to patients

A quality improvement project is underway to see if heart patients would benefit from group sessions to help them with their condition. It is being led by a lead cardiac nurse in east Kent, Paul Whyte, who is working on the project with the British Heart Foundation, the Health Science Network and colleagues across Kent,

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Paul Whyte

Improving patient experience

Around 11,000 people a month contact Kent Community NHS Foundation Trust and a project is under way to improve their experience. The Patient Experience Improvement Plan is set to revamp the way patients, GPs and the wider community interact with us by phone and email. Leading the project is Charlotte Herbert, Urgent Care Operations Manager,

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