Case studies

A new system for sending patient letters is cutting hundreds of pounds in postage each quarter — and freeing up colleague time for patient care.

More colleagues are gaining valuable insights to improve patient care, thanks to a project designed to involve additional staff in important case review meetings. Senior community nursing colleagues at Kent Community Health NHS Foundation Trust said they did not always receive the learning that comes following mortality reviews. But after changes were made, team representation

This quality improvement (QI) project aimed to increase the number of medicine management audits.

Reducing spend on external space quality improvement project.

Talking to referrers, making sure referrals included all the information needed and each clinician seeing six children from the waiting list each day, helped the North East London Dental Team reduce paediatric waiting times.

The Adult Learning Disability Service listened to those who use the service to see how they could reduce the number of missed hydrotherapy sessions.

Getting fast and friendly help across Kent has just become even easier, thanks to a new way of creating NHS referrals. Kent Community Health NHS Foundation Trust (KCHFT) has combined previously separate teams from local referral units (LRU) in east and west Kent, into a single, unified point of access, which is available round-the-clock. Before

New forms make it easier to capture more data during initial assessments.

Better supporting colleagues with our Disability and Carers Network.

Reducing time on admin in our Health Visiting Service.