Case studies

Improving our dental service

New dental project aims to put a smile on patients’ faces A quality improvement project is aiming to reduce wait times, ensure patients receive the right services and improve patient experience across our dental services. A review of routine appointment wait times at more than 25 sites identified that there was a wide variation between

Improving our dental service Read more »

Improving our dental service

Working smarter

A quality improvement project at Hawkhurst Community Hospital is looking at smarter ways of working. Led by Ward Matron Jane Browning, the ward team is trialling new ways of running shifts – for efficiency, to improve the patient experience and to ensure the health and wellbeing of colleagues. Jane said: “I took time to slow

Working smarter Read more »

Hawkhurst case study