Case studies

Talking to referrers, making sure referrals included all the information needed and each clinician seeing six children from the waiting list each day, helped the North East London Dental Team reduce paediatric waiting times.

Getting fast and friendly help across Kent has just become even easier, thanks to a new way of creating NHS referrals. Kent Community Health NHS Foundation Trust (KCHFT) has combined previously separate teams from local referral units (LRU) in east and west Kent, into a single, unified point of access, which is available round-the-clock. Before

New forms make it easier to capture more data during initial assessments.

Better supporting colleagues with our Disability and Carers Network.

Reducing time on admin in our Health Visiting Service.

From feeding and sleeping to minor ailments and toilet training, more families are getting quick, reliable support for commons concerns, thanks to the growth of a text helpline.

Moving and handling sessions are being held on wards and in practices, to make it easier for colleagues to do essential training.