Training courses
Whether you have just a few minutes to spare, a couple of hours, a day, or more, we have quality improvement (QI) training to suit you.
You can watch our Bitesize QI animations at any time, with each one running for just a few minutes. Our QI Lite is a two-hour course run virtually and QI Fundamentals is a one day interactive course, held in person at our Trinity House office in Ashford, Kent. It is a great option for those preferring to learn by practical application.
QI Together is our new package where teams at Kent Community Health NHS Foundation Trust are nominated to take part. QI Together is designed to empower and enable teams to work on the improvements they want to see at a local level. They start the course with an issue or a problem they would like to work on and are fully supported over several month by our QI team.
All of our training fits with our We Care Strategy which sees us working to improve patient care and the working lives of our colleagues, focussing on the things that really matter.
Hundreds of our colleagues from across many services and all divisions have graduated from our QI training and this has enabled and encouraged them to go on and implement great ideas to improve patient care, patient and carer experience, our community hospital wards, their teams and departments and the working lives of our colleagues.
We look forward to welcoming you onto one of our courses and to see the great things you achieve.
Our courses are mainly for our colleagues at KCHFT, but most are also open to partner organisations, volunteers, patients and others who use our services. They are for anyone who would like to get involved and to find out more about quality improvement (QI).
Courses
We run a range of quality improvement training courses. Please get in touch to find out more.
QI Lite
QI Lite is a two-hour, interactive course on MS Teams, which gives you an understanding of QI and some of the most frequently used QI tools.
During QI Lite we demonstrate how to run an improvement project following our methodology and structure. We also introduce you to QI tools which can be used to help understand your problem and design change and improvements.
QI Lite will give you the confidence to start having improvement conversations, get involved in a QI project, or to start one of your own.
If you prefer to learn by practical application, join us on our one-day QI Fundamentals course at Trinity House.
Please note, QI Lite and QI Fundamentals include a lot of the same content, so we would not recommend attending both.
Objectives
- Inform you on the organisation improvement ambitions and journey
- Give you an understanding of some of the most frequently used improvement tools
- Assist you in identifying opportunities for improvement
- Increase your confidence to get involved in making change.
Dates
Thursday, 5 March at 10am to 12noon
Tuesday, 19 May 2026 at 1 to 3pm
Wednesday 15 July 2026 at 10am to 12noon
Thursday, 22 October 2026 at 1 to 3pm
Fundamentals one-day course
QI Fundamentals is our one-day in person course which runs from 9.15am until 4.30pm and is held at our Trinity House offices in Ashford, Kent.
This course focuses on teaching on our project methodology, to enable participants to work and support on improvement projects utilising the Project on a Page structure. The interactive session will teach the tools and techniques to be able to plan, design and deliver change in a structured and manageable way. Participants will leave the day in a position ready to launch their improvement projects and have initial thoughts and ideas to help shape their ideas.
This course is most suitable for participants who already have an idea or improvement focus they want to develop into a project. This will enable the faculty to teach you the tools in relation to your work focus.
The course allows you to learn via practical application and includes an introduction to QI, the opportunity to learn about QI tools and give you the confidence to get involved in a QI project, or to start one of your own.
Hundreds of our colleagues from all divisions have successfully completed QI Fundamentals and delivered projects, the course is open to all.
Objectives
- Teaching you the core tools within our improvement methodology.
- Assist you in identifying and describing key concerns and problems in your work environment.
- Kickstarting your thinking and generation of improvement ideas.
- Raise your confidence to run your own improvement project.
Dates (at Trinity House, meeting rooms 6&7)
- Thursday, 12 February 2026
- Thursday, 2 April 2026
- Monday, 29 June 2026
- Tuesday, 29 September 2026
- Tuesday, 10 November 2026
Bitesize QI
Bitesize QI is for those who want a quick run-down on the most commonly used quality improvement tools.
Each animation is around five minutes long and explains how to use a tool, why you might want to use a particular tool and how it could help.
Please see our Bitesize QI animations on our Tools page. We are continually adding to the animations available.
1. Choose a course
Decide which course to attend.
2. Get agreement
Get agreement from your line manager.
3. Book your place
Book your place on TAP's (KCHFT colleagues) or via email.
Working with our partners
We have some spaces on our QI training courses to colleagues from partner organisations – as well as our own colleagues.
For those interested in learning more about QI, we offer a one-day QI Fundamentals course, or our two-hour QI Lite which is delivered online.
Our own colleagues and external colleagues who would like to book or to find out more should email the Quality Improvement Team on kentchft.qi@nhs.net.