Improvement tools used to help set up a new way of working

Improvement tools were used to help a team set up a new way of working.

Alex Baxter, Clinical Resources Manager at Kent Community Health NHS Foundation Trust, used PDSA cycles (plan, do, study, act) to help and continues to use quality improvement (QI) tools to analyse data.

The tools were a great help when the Home with Support Team in east Kent was looking to work from home, rather than being office based.

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